After the purchase, Lure Fine will start to make the order and will ship out within 14 working days. If any delay in the making process, LureFine will contact customer directly via their registered information.

• Carrier: SF Express (with tracking & insurance)

• Free delivery on orders over HK$1,000

• Flat rate **HK$1000

• Hong Kong addresses only

• Shipping fee is automatically applied at checkout

If your product arrives damaged, please let us know within 15 days of receiving it. We will gladly exchange it for the exact same product. Please note that we cannot offer exchanges for different items or accept returns for undamaged products.

For any other product concerns after your purchase—such as a loose bracelet clasp or an incorrect ring size—please do not hesitate to contact the LureFine team. We are fully committed to working closely with you to find the best possible solution